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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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Navient provides technology-enabled education finance solutions, including federal and private student loans, loan servicing, student loan refinancing, and scholarships.
Navient supports its clients through dedicated customer care, simplifying complex programs, and providing solutions that save time and money.
Navient's business processing solutions encompass a variety of sectors, including healthcare, transportation, and asset recovery, aimed at improving efficiency and customer experience.
Yes, Navient is committed to social responsibility, supporting the economic well-being of communities and promoting a culture of integrity and equality within its workforce.
Customers can visit the Servicing Transition page on Navient's website for information related to the servicing of their student loans and how transitions may impact them.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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